Physicians & Staff
Physicians & Staff
Patient Stories

Physicians & Staff

Surgical Schedulers

Chandra

Chandra Chandra is a surgery scheduler for Dr. Roh. She joined Rockford Spine Center in April 2014 and has 16 years of medical field experience. In her role, she is responsible for making all of the arrangements for upcoming surgeries including obtaining preauthorization from insurance companies, verifying patient eligibility and coverage, discussing pre-operative instructions with patients, and scheduling all tests and operating room time according to physician protocols.

Prior to joining Rockford Spine Center, Chandra worked for Rockford Health System. Additionally, she studied at Rock Valley College.

Chandra says she has always been fascinated with the medical field and is passionate about helping patients navigate a difficult process and make it easier for them. In her spare time, Chandra enjoys spending time with her children, family and friends. She likes travelling and exploring new places.


Jami

Jami Jami is a surgery scheduler for Dr. Sliva. She joined Rockford Spine Center in April 2004 and has 21 years of experience in the medical field. In this role, Jami is responsible for making all of the arrangements for upcoming surgeries including obtaining preauthorization from insurance companies, verifying patient eligibility and coverage, discussing pre-operative instructions with patients, and scheduling all tests and operating room time according to physician protocols.

Prior to joining Rockford Spine Center, Jami held Medical Receptionist roles at Personal Women’s Healthcare in Elk Grove Village, IL, Alexian Brothers Medical Center in Elk Grove Village, IL, and Rockford Orthopedic Associates. Jami studied at John Wood Community College in Quincy, IL.

In her spare time, Jami volunteers for the Special Olympics of Illinois. She is a member of Poplar Grove Methodist Church and enjoys spending time with her family.


Melissa

Melissa Melissa is a surgery scheduler for Dr. Sweet. She joined Rockford Spine center in May 2008 and has 17 years of experience. In this role, Melissa is responsible for making all of the arrangements for upcoming surgeries including obtaining preauthorization from insurance companies, verifying patient eligibility and coverage, discussing pre-operative instructions with patients, and scheduling all tests and operating room time according to physician protocols.

Prior to joining Rockford Spine Center, Melissa worked as a surgery scheduler for five surgeons at Orthopedic Associates of Northern Illinois. She also worked at Rockford Health Physicians and Dr. Richard Coppoletti’s office.

In her spare time, Melissa is involved with her church choir and volunteers with a local school as the Assistant Cheerleading Coach. Additionally, she is co-founder of In The Name of Jesus Outreach Ministries, serving the Rockford and Chicago area inner city communities. Melissa and her husband have five children and seven grandchildren.


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